Team Manager : Call centre operations  for USA Based client

Related to Trucking and Brokerage.

Dubai-based multinational shipping company is seeking local talent for its USA call center operations. The role involves coordination between transport companies and freight brokers to negotiate and finalize deals.

Candidates should be prepared for a dynamic work schedule, from 5:30 PM to 2:30 AM, Monday through Friday, located in Padubidri, Udupi.

A Team Manager position has opened up for Call Centre Operations, catering to a US-based client in the trucking and brokerage sector.

The role offers a competitive salary range from INR 45,000 to INR 60,000 per month.

• The ideal candidate will have a proven track record in managing US accounts and leading teams effectively.
• Proficiency in English, both in writing and speaking, is essential.
• A bachelor’s degree is required, along with strong emailing capabilities and a fundamental understanding of Microsoft Office tools, particularly Excel and Outlook.
• The role is dynamic and sales-oriented, requiring the individual to facilitate negotiations and deal closures between transport companies and freight brokers.
• A self-driven nature is crucial, ensuring daily tasks are completed and targets met.
• Regular weekly reports on team performance to the manager are also part of the responsibilities.

This position is for those who are motivated by sales targets and possess the leadership skills to drive a team towards success.